Frequently Asked Questions

Have questions? We’ve got answers. Browse our FAQ section to find quick solutions and helpful information about Zotabet’s games, betting features, account support, and more.

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Account & Registration

To register, click the "Sign Up" button on the homepage. Fill in the required details like your email, password, and preferred currency. Once submitted, you’ll receive a confirmation email to activate your account.

Check your spam or junk folder first. If it’s not there, try resending the verification email from the login page or contact our support team for assistance.

Yes, you can update certain details like your email, password, or contact info by visiting your account settings. However, for changes to personal or verified information, you may need to contact support and provide verification documents.

Deposits & Withdrawals

Zotabet accepts a wide range of payment options, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Availability may vary based on your region.

Withdrawal times depend on the method chosen. E-wallet and crypto transactions are typically processed within a few hours, while bank transfers and card withdrawals may take 1–5 business days.

Yes, the minimum deposit and withdrawal amounts depend on the payment method you use. You can view the limits in the Cashier section of your account.

Bonuses & Promotions

To claim the welcome bonus, register an account and make your first deposit. The bonus will be applied automatically or you may need to enter a promo code—check the promotion details for specific terms.

You can view all active bonuses and promotions on the "Promotions" page, accessible from the main menu. Keep an eye out for limited-time deals and seasonal offers!

If your bonus wasn’t credited, double-check that you met the promotion requirements—such as minimum deposit or using a bonus code. If everything looks correct, contact our support team for help.

Sports Betting Help

To place a bet, go to the Sports section, select your preferred sport and event, click on the odds for your chosen outcome, and it will be added to your bet slip. Enter your stake and confirm your bet to place it.

Zotabet offers a variety of betting options including single bets, accumulators (parlays), live/in-play bets, over/under, handicaps, and more—covering a wide range of sports and leagues worldwide.

Once a bet is confirmed, it cannot be canceled or changed. Always review your selections and stake before finalizing the bet. However, some live bets may be eligible for cash out, depending on availability.

Have more questions?

Contact us at
support@zotabet.com

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